Effective Date: 2025
Tonaroz (“we,” “us,” “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our services.
1. Information We Collect
We may collect and process the following information:
- Personal Identification Information: Name, email address, phone number, billing address, and other details you provide when making a booking or inquiry.
- Payment Information: Credit/debit card details and billing information when you book a service.
- Technical Information: IP address, browser type, operating system, and browsing behavior (collected via cookies or similar technologies).
- Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and clicks.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and payments.
- To communicate with you regarding your bookings, inquiries, or customer support needs.
- To personalize and improve your user experience on our website.
- To send promotional offers, updates, or newsletters (only if you have opted in).
- To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist with payment processing, website hosting, and marketing.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Partners: For joint services or promotions, only with your consent.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences.
- Analyze website performance.
- Deliver targeted advertisements.
You can manage cookie preferences through your browser settings. Disabling cookies may affect your website experience.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request the deletion of your personal information.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at [Insert Email Address].
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: contact@tonaroz.com
Phone: +212 0671-809582
