Safety informations

At Tonaroz Agency, your safety and well-being are at the heart of everything we do. Whether you’re exploring the vibrant streets of Marrakech, trekking through the Atlas Mountains, or enjoying the calm of the Agafay Desert, we are here to ensure your experience is as safe and enjoyable as possible.

Health & Hygiene

• Clean Accommodations: Our riads and guesthouses are cleaned and sanitized regularly, following strict hygiene protocols.
• Safe Dining: We prepare meals with the highest standards of cleanliness, ensuring delicious and worry-free dining experiences.
• COVID-19 Precautions: We continue to monitor health guidelines and adapt our services to keep you safe. Hand sanitizers and masks are available upon request.

Transportation Safety

• Professional Drivers: All our drivers are experienced, licensed, and familiar with local roads and conditions.
• Comfortable Vehicles: Our private, air-conditioned vehicles are regularly maintained and inspected for your safety.
• Seat Belts & Child Seats: All our vehicles are equipped with seat belts, and child seats are available on request.

Guided by Experts

Our professional guides are not only knowledgeable about Morocco’s history and culture but also trained to handle emergencies. Whether you’re hiking, riding camels, or exploring remote areas, your guide is there to ensure a safe and smooth experience.

Emergency Preparedness

We are prepared for unexpected situations:

• 24/7 Assistance: Our team is available around the clock to assist you.
• Local Partnerships: We work with trusted local partners to provide immediate support in case of emergencies.
• Insurance Advice: We recommend that all travelers have travel insurance to cover medical emergencies and unforeseen events.