Welcome to Tonaroz! By accessing or using our website (the “Site”) and services, you agree to comply with and be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our Site. If you do not agree to these Terms, you may not use our services.
1. General Information
Tonaroz is a provider of accommodations (Riads and Guesthouses) and tour services in Morocco.
These Terms govern your use of our website and services, including bookings and inquiries.
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on this page.
2. Eligibility
You must be at least 18 years old to use our services.
By making a booking or inquiry, you represent that you are legally capable of entering into a binding agreement.
3. Booking Policy
Reservations: All bookings must be made through our website, email, or an authorized partner.
Payments: A deposit or full payment may be required at the time of booking. Payment details will be provided during the booking process.
Confirmation: Bookings are confirmed only after you receive a written confirmation email from us.
Changes & Cancellations:
Changes to bookings are subject to availability and may incur additional charges.
Cancellation policies are detailed in your booking confirmation and depend on the specific service or accommodation booked.
4. Prices and Taxes
All prices listed on the Site are in € and include applicable taxes unless stated otherwise.
Prices are subject to change without notice; however, confirmed bookings will not be affected.
Additional local taxes or fees may apply and will be specified during booking (e.g., tourist tax).
5. Guest Responsibilities
Behavior: Guests are expected to respect the property, staff, and other guests. Any damage caused by a guest may result in additional charges.
Travel Documents: Guests are responsible for ensuring they have valid travel documents, such as passports and visas.
Health & Safety: Guests participate in tours and activities at their own risk. Please inform us of any medical conditions that may affect your participation.
6. Intellectual Property
All content on the Site, including text, images, logos, and graphics, is the intellectual property of Tonaroz or its licensors.
You may not copy, reproduce, distribute, or exploit any content from the Site without our written permission.
7. Limitation of Liability
Tonaroz is not responsible for:
Injuries, losses, or damages resulting from the use of our services or participation in tours and activities.
Delays, cancellations, or disruptions caused by third parties, weather, or unforeseen events.
Our liability is limited to the amount paid for the specific service in question.
8. Third-Party Services
Our Site may contain links to third-party websites or services. We are not responsible for their content, privacy policies, or practices.
Any arrangements made with third-party providers are at your own risk.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.
10. Dispute Resolution
In the event of a dispute, both parties agree to resolve the matter amicably.
If an agreement cannot be reached, disputes will be resolved under the laws of [Insert Jurisdiction].
11. Termination
We reserve the right to terminate or suspend your access to the Site and services if you violate these Terms.
12. Contact Information
If you have any questions about these Terms or our services, please contact us:
